Covid-19 refund guarantee - hotels

  • Une famille à l'hôtel

About

We understand that you do not want to lose the amounts paid for your booking, this is why we have set up a specific contract with our hotel partners to allow you to choose between a credit or a refund of your choice for one for the following reasons:
 
  • New official confinement at national, regional, departmental or country level.
  • Travel restrictions at national, regional, departmental or country level.
 
If one of the above reasons occurs during the stay, you will get the refund or credit at your choice in proportion to the time spent on nights consumed + fixed costs if any (cleaning, sheets, etc.).

Suscribe to the cancellation insurance : the insurance covers you and the members of the stay in case of Covid-19 (medical certificate requested).
 
These conditions are valid for stays with start date is between December 1st and May 1st on a selection of hotels visible using the search engine of this offer to find all the availabilities on your dates. We invite you to contact our team +33(0)4 50 32 38 33 or by email at reservation@laclusaz.com in order to receive proposals for partner hotels.
 
These conditions only apply for the reasons listed above, if certain events are canceled, if you are simply worried or for any other reason, the basic general conditions of sale apply.
Opening day(s)

From Tuesday 01 December 2020 to Saturday 01 May 2021